So far no fix has been forthcoming, and I don't like to be a complainer, but I feel that the programs should work seamlessly. on the computers with the problem, which I have submitted to them. In fact they rejoice when it doesn't happen! I have also reported this to Janome Support and have had conversations about it with them where they've asked me for Computer information on operating systems etc. I sometimes have the problem but only rarely, my students have it constantly. Going to the Design tab to open a design and the program does a "Not Responding" thing. For example, Editing Embroidery is open and the hoop is selected. In addition to this, some of my students have the aggravation of the program getting hung up when trying to open designs. We've been discussing the problem that the Layout feature of HLS doesn't print the picture of the embroidery design on all the pieces of paper.
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